Privacy Policy

Ulrich Estates Privacy Policy

Effective Date: March 30, 2026

Ulrich Estates respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how text messaging consent is handled, and what rights you have regarding your information.

By using our website, submitting your information, or opting in to receive text messages from Ulrich Estates, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

• Name

• Email address

• Phone number

• Property address

• Booking details

• Inquiry details

• Any information you provide through forms, scheduling tools, applications, support messages, or direct communications

Information Collected Automatically

When you use our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages visited

• Referring website

• Time spent on pages

• Cookies and similar tracking information

SMS Opt-In Information

If you choose to opt in to receive text messages from Ulrich Estates, we collect:

• Your mobile phone number

• Your consent status

• The date, time, and method of consent

• Messaging interaction history, such as STOP or HELP responses

2. How We Use Your Information

We may use your information to:

• Respond to inquiries

• Provide customer service

• Send booking updates, property access details, support messages, and service communications

• Process and manage guest or owner communications

• Improve website performance and user experience

• Maintain security and prevent fraud

• Comply with legal obligations

• Send text messages if you have opted in

3. SMS Messaging Use

If you opt in to SMS, Ulrich Estates may send text messages related to:

• Guest communication

• Booking confirmations or updates

• Check-in instructions

• Property access details

• Support responses

• Service-related updates

Message frequency varies depending on your interaction with us. Message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP or contact us at support@ulrichestates.com.

4. No Sharing of SMS Opt-In Data

SMS opt-in data and consent records are not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

This includes your mobile number and your consent to receive text messages from Ulrich Estates.

We may share limited information with service providers only to the extent necessary to deliver messaging and operational services on our behalf, and not for their own marketing use.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Understand how visitors use the site

• Improve website performance

• Remember preferences

• Measure marketing effectiveness

You may control cookies through your browser settings. Disabling cookies may affect some website functionality.

6. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, use, alteration, or disclosure.

No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

7. When We May Share Information

We may share information:

• With vendors or service providers who help us operate the website, manage communications, process bookings, or provide related services

• To comply with legal obligations

• To protect our rights, users, guests, owners, or property

• In connection with a merger, sale, or transfer of business assets

We do not sell personal information for cash consideration.

8. Your Rights and Choices

You may:

• Request to unsubscribe from marketing emails

• Opt out of SMS by replying STOP

• Request to update or correct your information

• Request that we delete information, where legally permitted

• Ask what information we maintain about you

To make a request, contact us at: support@ulrichestates.com

9. Children’s Privacy

Our website and SMS services are not intended for children under 18. We do not knowingly collect personal information from individuals under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have any questions about this Privacy Policy, please contact:

Ulrich Estates

Email: support@ulrichestates.com

Website: www.ulrichestates.com